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Language, Writing Style & Usage Rules

 

 

Our Voice

  • Passionate but friendly.
  • Professional and pet friendly.
  • Honest but hopeful.
  • Empathetic to the difficult work of animal welfare organizations and their staff.
  • Deeply committed to the pets we help.
  • Sympathetic but not overly sad.
  • Respectful
  • Collaborative and not polarizing.
  • Progressive and innovative.

Brand Language and Common Phrases

BPF uses the following phrases and terminology consistently across communications to maintain alignment in voice and mission:

Until every pet has a home

  • Tagline; used as a closing statement by Cathy

Follow the faces of rescue
Used before social handles in posts and our email footers

Spay-Neuter-Return
Use “Return,” not “Release”

BISSELL Happy Tails

Adoption is the best option

  • Make adoption your first option
  • Saving lives together
  • Together, we are saving lives
  • It’s not too late to make a difference
  • We won’t turn our backs when there is a way to help
  • Without you, they have no tomorrow

 

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Fundraising Language

  • 100% of your gift will save pets.
  • 100% of your gift will give pets their best chance to be safe, healthy and loved.
  • Your gift can be the reason lives are saved.
  • For merch: 100% of net proceeds save pets.

 

Social Hashtags

  • #bissellpets
  • #bissellsavespets
  • #savepets
  • #bissellhappytails
  • #emptytheshelters

 

Ways to Give

  • Monthly Donations
  • Planned Giving
  • Cryptocurrency
  • Stocks/Mutal Funds
  • Donor Advised Funds
  • Workplace Match
  • Give in Memory/Honor

 

Grammar Style and Rules

BISSELL Pet Foundation

  • “BISSELL” is always all caps when referring to the foundation
  • When referring to a person (ex: like Cathy Bissell), use lowercase “Bissell”
  • Do not use “The” before “BISSELL”

Word Usage

  • nonprofit — one word, no hyphen
  • lifesaving — one word, no hyphen
  • life-threatening — two words, hyphenated
  • pit bull — two words, no hyphen
  • Foster-to-adopt — hyphenated (ETS term)

Animal Terms

  • Do not routinely capitalize dog breeds.
    • Capitalize only the proper noun portion
      • French bulldog, Labrador retriever, cocker spaniel, poodle
    • Use “their” for gender-neutral pet possessive.
      • Example: “…help save their life.”

Geographic Style

  • Lowercase when describing general regions:
    • southern states, midwestern states
  • Capitalize when referring to a specific region as a proper noun:
    • the South, the Midwest, the East, the West

Seasons

  • Capitalize only when beginning a sentence or used in a title:
    • “Summer heat can be dangerous…”
    • “BPF’s upcoming Spring Fling…”
  • Lowercase in all other uses:
    • “This fall, BPF gave a $10,000 grant…”

Empty the Shelters

  • Capitalize the E and S in Empty the Shelters
  • Do not capitalize the “t” in “the”
  • The abbreviation ETS may be used after the first full reference

Trademark Usage

Use the ® symbol only on the first reference of trademarked programs.

View our trademark guidelines here. [link to PowerPoint]

 

 

 

 

 

Brand Language and Common Phrases

BPF uses the following phrases and terminology consistently across communications to maintain alignment in voice and mission:

BISSELL Pet Foundation

  • Use BISSELL in all caps when referring to the foundation.
  • Use lowercase Bissell when referring to a person (e.g., Cathy Bissell).
  • Do not place “the” before BISSELL.

Empty the Shelters

  • Capitalize the E in Empty and the S in Shelters; keep the t in the lowercase.
  • After the first full reference to Empty the Shelters, you may use ETS.

Registered Trademark (®) Usage

  • For trademarked programs (e.g., Empty the Shelters®, Fix the Future®), include the ® symbol on first use only.


Word Choice and Hyphenation

  • nonprofit — one word, no hyphen
  • lifesaving — one word, no hyphen
  • life-threatening — two words, hyphenated
  • pit bull — two words, no hyphen
  • foster-to-adopt — hyphenated

Animal-Related Language

Dog Breeds

  • Do not routinely capitalize dog breed names.
  • Capitalize proper nouns (e.g., Labrador) and lowercase generic terms (e.g., retriever).
    • Examples: French bulldog, Labrador retriever, cocker spaniel, poodle

Gender-Neutral Pronouns for Pets

  • Use their when referring to a dog or cat in possessive form.
    • Example: “Thanks to the grant from BISSELL Pet Foundation, our organization was able to provide medication to your dog and help save their life.”

Capitalization Rules

Geographic Terms

  • Lowercase when describing general areas: southern states, midwestern states.
  • Capitalize when referring to specific regions: the South, the Midwest, the East, the West.

Seasons

  • Capitalize only when at the beginning of a sentence or part of an event name.
    • Capitalized: “Summer heat can be dangerous…” / “BPF’s upcoming Spring Fling…”
    • Lowercase: “This fall, BPF gave a $10,000 grant…” / “Our next ETS event will occur in the spring.”