Language, Writing Style & Usage Rules
Our Voice
- Passionate but friendly.
- Professional and pet friendly.
- Honest but hopeful.
- Empathetic to the difficult work of animal welfare organizations and their staff.
- Deeply committed to the pets we help.
- Sympathetic but not overly sad.
- Respectful
- Collaborative and not polarizing.
- Progressive and innovative.
Brand Language and Common Phrases
BPF uses the following phrases and terminology consistently across communications to maintain alignment in voice and mission:
Until every pet has a home
- Tagline; used as a closing statement by Cathy
Follow the faces of rescue
Used before social handles in posts and our email footers
Spay-Neuter-Return
Use “Return,” not “Release”
BISSELL Happy Tails
Adoption is the best option
- Make adoption your first option
- Saving lives together
- Together, we are saving lives
- It’s not too late to make a difference
- We won’t turn our backs when there is a way to help
- Without you, they have no tomorrow
Fundraising Language
- 100% of your gift will save pets.
- 100% of your gift will give pets their best chance to be safe, healthy and loved.
- Your gift can be the reason lives are saved.
- For merch: 100% of net proceeds save pets.
Social Hashtags
- #bissellpets
- #bissellsavespets
- #savepets
- #bissellhappytails
- #emptytheshelters
Ways to Give
- Monthly Donations
- Planned Giving
- Cryptocurrency
- Stocks/Mutal Funds
- Donor Advised Funds
- Workplace Match
- Give in Memory/Honor
Grammar Style and Rules
BISSELL Pet Foundation
- “BISSELL” is always all caps when referring to the foundation
- When referring to a person (ex: like Cathy Bissell), use lowercase “Bissell”
- Do not use “The” before “BISSELL”
Word Usage
- nonprofit — one word, no hyphen
- lifesaving — one word, no hyphen
- life-threatening — two words, hyphenated
- pit bull — two words, no hyphen
- Foster-to-adopt — hyphenated (ETS term)
Animal Terms
- Do not routinely capitalize dog breeds.
- Capitalize only the proper noun portion
- French bulldog, Labrador retriever, cocker spaniel, poodle
- Use “their” for gender-neutral pet possessive.
- Example: “…help save their life.”
- Capitalize only the proper noun portion
Geographic Style
- Lowercase when describing general regions:
- southern states, midwestern states
- Capitalize when referring to a specific region as a proper noun:
- the South, the Midwest, the East, the West
Seasons
- Capitalize only when beginning a sentence or used in a title:
- “Summer heat can be dangerous…”
- “BPF’s upcoming Spring Fling…”
- Lowercase in all other uses:
- “This fall, BPF gave a $10,000 grant…”
Empty the Shelters
- Capitalize the E and S in Empty the Shelters
- Do not capitalize the “t” in “the”
- The abbreviation ETS may be used after the first full reference
Trademark Usage
Use the ® symbol only on the first reference of trademarked programs.
View our trademark guidelines here. [link to PowerPoint]
Brand Language and Common Phrases
BPF uses the following phrases and terminology consistently across communications to maintain alignment in voice and mission:
BISSELL Pet Foundation
- Use BISSELL in all caps when referring to the foundation.
- Use lowercase Bissell when referring to a person (e.g., Cathy Bissell).
- Do not place “the” before BISSELL.
Empty the Shelters
- Capitalize the E in Empty and the S in Shelters; keep the t in the lowercase.
- After the first full reference to Empty the Shelters, you may use ETS.
Registered Trademark (®) Usage
-
For trademarked programs (e.g., Empty the Shelters®, Fix the Future®), include the ® symbol on first use only.
Word Choice and Hyphenation
- nonprofit — one word, no hyphen
- lifesaving — one word, no hyphen
- life-threatening — two words, hyphenated
- pit bull — two words, no hyphen
- foster-to-adopt — hyphenated
Animal-Related Language
Dog Breeds
- Do not routinely capitalize dog breed names.
- Capitalize proper nouns (e.g., Labrador) and lowercase generic terms (e.g., retriever).
- Examples: French bulldog, Labrador retriever, cocker spaniel, poodle
Gender-Neutral Pronouns for Pets
- Use their when referring to a dog or cat in possessive form.
- Example: “Thanks to the grant from BISSELL Pet Foundation, our organization was able to provide medication to your dog and help save their life.”
Capitalization Rules
Geographic Terms
- Lowercase when describing general areas: southern states, midwestern states.
- Capitalize when referring to specific regions: the South, the Midwest, the East, the West.
Seasons
- Capitalize only when at the beginning of a sentence or part of an event name.
- Capitalized: “Summer heat can be dangerous…” / “BPF’s upcoming Spring Fling…”
- Lowercase: “This fall, BPF gave a $10,000 grant…” / “Our next ETS event will occur in the spring.”